SMS Privacy Policy
Terms and Conditions
Effective Date: January 2026
Welcome to the Owner Notifications and Alerts text messaging program operated by Heart Property Management, LLC (“we,” “our,” or “us”).
By opting in to receive text messages from us, you agree to these Terms and Conditions.
Program Description
The Owner Notifications and Alerts program provides customers and prospects with SMS communications related with property owners and residents regarding time-sensitive operational matters related to residential property management. These messages include maintenance approvals, leasing updates, account notifications, scheduling coordination, and responses to inbound customer inquiries. This is a conversational messaging program. Messages are typically triggered by a customer action, property event, or support interaction rather than promotional broadcasts. Message frequency varies based on customer activity but typically ranges from 1–5 messages per month per user.
Text messages may include information such as:
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service updates
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scheduling or appointment reminders
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account notifications
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responses to your inquiries
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other business-related messages you have requested or agreed to receive
Message Frequency
Message frequency will vary based on your interaction with us and the nature of the services you request.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You may opt out of receiving SMS messages from us at any time by replying STOP to any message.
After you send STOP, you may receive a final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from that program unless you opt in again.
Help Instructions
If you need assistance, reply HELP to any message or contact us at:
Heart Property Management, LLC
Email: [email protected]
Phone: 469.256.8337
Website: https://heartpm.com
Consent to Receive Messages
By providing your mobile phone number and opting in, you consent to receive SMS messages from Heart Property Management, LLC for the purposes described above.
Your consent to receive text messages is not a condition of purchase.
Privacy
Your privacy is important to us. Please review our Privacy Policy here:
https://heartpm.com/sms-privacy
Supported Carriers / Delivery Disclaimer
Message delivery is subject to your mobile carrier’s network availability and is not guaranteed.
Changes to These Terms
We may update these Terms and Conditions from time to time. Any updates will be posted at this page with a revised effective date.
Contact Information
If you have questions about these Terms and Conditions, contact us at:
5473 Blair Rd Suite 100, PMB 70203 Dallas, TX 75231